Help Center & FAQs
Frequently asked questions regarding verification, payments, rules, and safer gambling.
UK Gambling Commission regulations require electronic age and identity verification (KYC). You can verify your email and address by visiting your Account Dashboard -> Verification section.
The minimum deposit and withdrawal threshold is £10.00 across all UK debit cards and approved payment methods.
We are committed to Safer Gambling. Navigate to Account Dashboard -> Safe Gambling to configure daily/weekly/monthly deposit limits, request a time-out, or self-exclude.
Withdrawals to UK Visa Fast Funds debit cards are processed within 4 hours. Standard bank transfers take 1-3 working days.